Terms and Conditions

Terms and Conditions for Herbexus.com

Effective Date: 27-09-25
Welcome to Herbexus.com (“Herbexus,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and your purchase of products from us. By accessing our Site, you agree to comply with these Terms. Please read them carefully. If you do not agree, you must not use this Site.
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1. Company Information
Herbexus LLC
6921 Jasper Dr, Plano, TX 75074, USA
Email: info@herbexus.com
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2. Eligibility
•    You must be at least 18 years old to use our Site or purchase products.
•    By using the Site, you confirm that you have the legal capacity to enter into these Terms.
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3. Use of the Site
You agree:
•    To use the Site only for lawful purposes.
•    Not to misuse the Site (no hacking, spamming, or unauthorized access).
•    Not to copy, distribute, or exploit any part of the Site or its content without written permission.
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4. Products and Orders
•    All descriptions, images, prices, and availability of products are subject to change without notice.
•    We reserve the right to refuse or cancel any order if:
o    Payment is not authorized.
o    Fraud is suspected.
o    The product is unavailable.
•    Order confirmation does not guarantee acceptance; the contract is formed only once payment is processed and products are shipped.
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5. Pricing and Payment
•    All prices are displayed in USD (unless otherwise stated).
•    Taxes and shipping costs are calculated at checkout.
•    We accept payments through secure third-party processors (Shopify Payments, Stripe, PayPal, credit/debit cards).
•    By submitting payment, you confirm that you are authorized to use the chosen payment method.
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6. Shipping and Delivery
•    We ship orders to the address provided at checkout.
•    Shipping times are estimates only; delays may occur due to customs, couriers, or unforeseen events.
•    Herbexus is not liable for delays once an order is handed over to the courier.
•    Risk of loss passes to you upon delivery.
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7. Returns and Refunds
•    Please review our Refund Policy for details.
•    Refunds or exchanges are only processed according to that policy.
•    Products returned must be unused, unopened, and in original packaging unless defective.
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8. Intellectual Property
•    All content on the Site — including text, images, product descriptions, logos, graphics, and software is the intellectual property of Herbexus or its licensors.
•    You may not copy, reproduce, distribute, or use our content for commercial purposes without written consent.
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9. Health Disclaimer
•    Products sold on Herbexus.com are natural health supplements.
•    Statements regarding supplements have not been evaluated by the FDA.
•    Products are not intended to diagnose, treat, cure, or prevent any disease.
•    Always consult a physician before using any supplement, especially if pregnant, nursing, or under medical treatment.
•    Herbexus is not liable for any misuse of products.
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10. Limitation of Liability
•    To the maximum extent permitted by law, Herbexus is not responsible for:
o    Any indirect, incidental, or consequential damages.
o    Losses arising from misuse of our products.
o    Errors, delays, or interruptions in using the Site.
•    Our total liability shall not exceed the amount you paid for the product(s).
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11. Indemnification
You agree to indemnify and hold Herbexus, its affiliates, employees, and partners harmless against claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our products.
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12. Third-Party Links
•    Our Site may contain links to third-party websites.
•    We are not responsible for their content, privacy practices, or terms.
•    Accessing third-party links is at your own risk.
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13. Privacy Policy
Use of our Site is also governed by our Privacy Policy, which explains how we collect and use personal information.
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14. Governing Law
•    These Terms are governed by the laws of the State of North Carolina, United States.
•    Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina.
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15. Termination
•    We may suspend or terminate your access to the Site if you violate these Terms.
•    You remain liable for any obligations incurred before termination.
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16. Changes to Terms
We may update these Terms from time to time. Updates will be posted here with a revised “Effective Date.” Continued use of the Site after changes means acceptance of the new Terms.
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17. Contact Us
For questions or concerns regarding these Terms, contact us at:
Email: info@herbexus.com